Managed Services

What is a Managed Services Provider?


A managed services provider (MSP) offers management and support of IT network-based services, applications and equipment. As businesses become increasingly dependent on IT, the need for a reliable MSP that allows business owners and employees to focus on their core functions has become critical.

Secure, Protect and Control your Environment


By implementing our advanced Managed Services platform, your complete environment is firmly under control and protected. Not only will our system allow us to provide pro-active service and support, now we can provide service when you need it remotely, just like being there. Even better, we will know if something in your system is causing or going to cause a problem and we can work on it before your users even know, or are interrupted. In addition, you will get significant gains in system and data security to protect your business. Our automated system ensures that crucial security elements in your environment are up to date and working properly.

  • Software alerts can tell you if anyone installs software you don't want your users to have.

  • User Internet history reporting will tell you what web sites your users go to, for how long and what they do there.

  • USB device alerts can tell you if someone plugs in a USB hard drive, memory stick, phone, camera or any other device that can take valuable data or erode productivity.

Managed Services productivity benefits
 
  • Electronic eyes watch your system 24 hours a day, 7 days a week.
     

  • Instant alerts and warnings to our technical team for immediate pro-active service and system management.
     

  • Full system details and equipment inventory for asset management at the click of a button.
     

  • Security monitoring including anti-virus, system patches, backups and vulnerabilities.
     

  • Know where, when and for how long your users are surfing Internet web sites.
     

  • Control USB ports on your computers for security and data protection.

Interested in our Managed Services click here or click on the pdf button to learn more.

What Can Remote Monitoring and Management Do For Your Business?
 
  • Less time spent on IT concerns is more time spent nurturing your customers and growing your business.
     

  • Regular maintenance and support services are performed stealthily without disrupting your employees or workflow.
     

  • Customized reporting provides complete visibility into your network health and IT assets, allowing for timely budgeting of IT expenses.
     

  • Managed services ensure your IT network and assets remain operational for a pre-established monthly fee, allowing you to avoid unexpected expenses and reducing your overall IT costs.
     

  • Our RMM allows mobile access to customers, ensuring 24/7 service and support.
     

  • We can handle all recurring maintenance tasks so you don’t have to, including Windows updates disk defragmentation and disk cleanups to ensure your devices are properly updated and maintained at all times.
     

  • All system maintenance is performed during off-peak hours to minimize disruptions to your network.

Interested in our  RMM Services click here or click on the pdf button to learn more.

Alltech IT Solutions | Computer Repair

ALLTECH COMPUTER WORKS, INC

300 CENTURY PARK SOUTH, SUITE 200, BIRMINGHAM, AL 35226
PHONE: (205) 290-0215 FAX: (205) 290-0276

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